RETREAT CANCELLATIONS
It is your responsibility to read and understand our terms and conditions and cancellation policy before making a reservation.
Upon booking your Mindspo Retreat, regardless of your chosen payment method, you are agreeing to these terms and conditions.
DEFINITIONS
“Cancellation” is defined as not attending your scheduled Mindspo Retreat, including postponing or rescheduling.
Cancellation includes being unable to attend the retreat due to travel restrictions or an act of god.
“You” refers to the guest booking a Mindspo Retreat.
“We” refers to Mindspo Retreats.
Retreat refers to “The Mindspo Retreat”
TRAVEL AND CANCELLATION INSURANCE
To join the retreat you must have valid travel (health) insurance. Proof of your valid travel/health insurance is needed before joining the retreat. Please be sure that your insurance policy covers you for all relevant activities you will be engaging in on your retreat & trip cancellation.
Depending on the policy and conditions, travel cancellation insurance will pay for some or all cancellation fees.
With most agencies, insurance must be purchased within 14 days of making your reservation.
As unexpected things can happen, we recommend purchasing travel cancellation insurance once you have booked your Mindspo retreat.
RETREAT REQUIREMENTS
You must have active and valid travel insurance.
You must sign the Mindspo Self Love Retreat liability waiver.
You must meet Bali's entry requirements at the time of travel.
You must have a valid passport and be fit mentally and physically to travel abroad.
You must be 18+ Years of age.
PAYMENT METHODS
We currently offer three types of payment methods:
Payment in Full
Weekly Payment Plan
Buy Now, Pay Later (BNPL) options for U.S.-based guests (see below for specific terms)
We no longer offer the Three-Part Payment Plan, but it remains in our terms temporarily for guests who booked using this method before it was phased out.
PAYMENT PLAN DEFAULT POLICY: WEEKLY PLANS
If you are on a weekly payment plan, please ensure sufficient funds are available in your account, as payments are automatically processed after the first installment.
Missing 4 or more installments will result in the forfeiture of all payments made up until that point, and we reserve the right to resell your spot. For any issues, contact us at finance@mindsporetreats.com.
PAYMENT PLAN DEFAULT POLICY: THREE-PART PLANS (LEGACY – NO LONGER OFFERED)
If you are on the three-part payment plan (deposit and two installments), please ensure timely payment of each installment. If an installment is more than 14 days overdue and you have not reached out to us or responded to our messages, we reserve the right to resell your spot. Any payments made up until that point will be forfeited. For any issues, contact us at finance@mindsporetreats.com.
GUEST CANCELLATION POLICY
Please read the specifics of our cancellation policy.
Mindspo Retreats offers a 14-day grace period, starting from the date of your first payment (whether full, weekly, or through a BNPL service), during which you can receive a full refund for any payments made up to that point, no questions asked. Refunds may take up to 30 days to process.
After the 14-day grace period, no refunds are offered for any reason. Please ensure you are ready to commit before booking your retreat.
If you cancel more than 150 days before your retreat start date, 100% of your payments made up to that point may be applied as credit toward another Mindspo Retreat within one year of your original retreat date.
Retreat prices may increase over time. If you apply your payment as credit toward a future retreat, you will settle any remaining balance based on the cost at the time of rebooking. If your original payment was made through a BNPL provider, your credit is still valid toward a future retreat, but your repayment agreement with the provider remains active and unchanged.
Cancellations within 150 days of the retreat date will result in the forfeiture of all payments made up to that point, regardless of your payment method. If you are on a weekly payment plan, your plan will be cancelled, and no further payments will be taken. If you booked using a BNPL provider (such as Klarna, Afterpay, or Affirm), your repayment agreement is managed by the provider and will remain active. You are responsible for fulfilling the terms of that agreement and continuing your scheduled payments directly with them.
As a small boutique travel company, exceptions to our policy cannot be made for any reason.
BUY NOW, PAY LATER BOOKINGS (U.S. ONLY)
We offer BNPL options – such as Klarna, Afterpay, and Affirm – to U.S.-based guests only. These allow you to book now and pay in installments through a third-party provider.
If you choose this option, you are entering into a separate repayment agreement with the provider. Mindspo Retreats is not responsible for managing or modifying your payment terms with Klarna, Afterpay, Affirm, or any other BNPL service.
Our GUEST CANCELLATION POLICY still applies. However, your BNPL repayment obligation continues independently of your retreat status. If you're issued a refund or retreat credit according to our policy, the payment provider will process adjustments on their end where applicable.
Please review your BNPL provider’s terms carefully before selecting this option, as you are responsible for fulfilling your repayment agreement even in the event of a cancellation outside our 14-day refund window.
RETREAT EXPERIENCE EXPECTATIONS
We strive to provide a high-quality retreat experience, as described on our retreat page. However, we understand that individual expectations and experiences may vary. It is the participant's responsibility to thoroughly review the retreat details and ensure it aligns with their personal needs and goals. Please note that refunds or any other form of compensation will not be issued after the retreat if it does not meet personal expectations. We encourage you to reach out with any questions before booking to ensure the retreat is the right fit for you.
MINDSPO RETREATS CANCELLATION POLICY.
We never want to cancel a retreat. However, sometimes acts of God do happen. If Mindspo Retreats needs to cancel this retreat for any reason, your full retreat payment will be transferred to the next possible retreat. No refunds or resales are possible and a full credit of what you have paid will be applied for any next Mindspo Self Love Retreat.
FILMING AND PHOTOGRAPHY CONSENT
By attending this retreat, you consent to the possibility of it being filmed for social media and marketing purposes. You understand that photos and videos may be taken during the retreat, and they may be used by Mindspo Retreats for promotional activities.
